For Agents: Realtor Etiquette
For Agents: Proper Realtor Etiquette
Realtors have a tough job. You're expected to be
equal parts guidance counselor, financial advisor and mind reader.
Most of all though, you're expected to be a professional. Like any
professional, your career must be guided by proper etiquette. Keep
these tips in mind and you'll be on your way to becoming an
etiquette expert in no time.
make eye contact as you speak with clients.
Take the time to listen to your client, even if you feel you know
what's best for them.
- Never lie to a client or
- Turn your cell phone off
when you're with a client, unless you're expecting a call that
pertains to that particular client.
"up." As shallow as it may seem, your level of
professionalism will be judged by your dress.
Make regular calls to your clients, even if you don't have any fresh
news for them. Real estate transactions may be among the largest
financial deals your clients will ever make. They want to be
up-to-date on its progress.
- Make sure to leave
a home precisely as you found it. If buyers bring their children
along on showings, do whatever you can to make sure that the
children don't touch anything. If parents seem unwilling or unable
to control their children in someone else's home, be kind, but
honest about the importance of respecting the seller's
- Provide honest feedback to home
sellers. Sellers are particularly anxious to hear what buyers are
saying about their property.
- Retain your
professional cool no matter how another agent may be acting. You
never know what kind of day an agent is having when you call.
Kindness has a way of paying you back and it's likely that you'll
run into this particular agent again in the future.
- Fax needed documents and return calls to fellow agents in
a timely manner.
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